Managing concerns

Deciding to make a referral 9 Guides

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Concerns you should refer to us

Concerns that pose a serious risk to people who use services and would be difficult to put right
Concerns where local action can’t effectively manage any ongoing risks to people who use services
Concerns requiring us to take action to protect public confidence in the professions and uphold standards
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Considering evidence of insight and strengthened practice

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Deciding whether to refer concerns related to health

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Ensuring your decisions to refer are fair and unbiased

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Who should approve and make the referral

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How to make a referral

Managing concerns