Support for patients, families and the public

Fitness to practise during Covid-19

The coronavirus pandemic has meant we've had to adapt some of our fitness to practise processes.

Find out more

Find out step by step what happens during the process of raising a concern and how we can help.

When to raise a concern

What happens when we receive a concern or complaint

When we investigate

How we reach an outcome

Here to support you

Who to contact and how to complain

Attending a hearing

What to expect after a hearing

Jargon buster

More information

What happens to your complaint

What happens when you make a complaint about a nurse or midwife