NMC Online, HEI Portal, & our CCPS Portal will be unavailable from 20:00-22:00 on Friday 20 September whilst we carry out essential maintenance. We're sorry for any inconvenience this might cause you.


Phone numbers and email addresses

Phone numbers, emails and ways of contacting us

Protecting your personal information

Do not give out personal information about your registration unless you are sure that the email or phone call is genuine. If we call you, we'll always leave a name and contact details.

If you receive a call and you're not sure if it's genuine, please call us directly to check.

Before you get in touch

If you're registered with us, you can find all your registration details in your NMC Online account, including when you are expected to revalidate.

We can't reply to individual requests for revalidation dates by email or phone as this can be found in your NMC Online account.

You can also find answers to lots of common queries in our registration section.

Email addresses

To help us respond to your query, please provide your PIN, PRN or Candidate ID in your email. 

We aim to answer your email within ten working days.

Our emails may go into your junk email folder so make sure you check this regularly. To stop this from happening, add ‘noreply@nmc-uk.org’ to your safe senders list.

Please note if you are sending supporting information by email, we ask that attachments exceeding 25MB are sent in smaller individual batches to ensure they will be received.

Telephone numbers

You can contact us by telephone 08:00–17:45 Monday to Friday (excluding bank holidays).

Please try to avoid the busiest times which are all day Monday and Tuesday–Friday, between 10:00 and 12:00.

  • General enquiries and fitness to practise: 020 7637 7181
  • Registration enquiries: 020 7333 9333
  • International enquiries: 020 7333 6600

Other ways to contact us

Discussing your registration with a third party

If you would like a third party (such as a relative or nursing agency/company) to contact us about your registration on your behalf, we must have written confirmation from you.

Once we receive the completed form, we'll update your file. It can take up to five working days for this to appear on your file.

We won't be able to discuss any details with the third party until this process is complete.

Employers are able to access information about your registration date, the part of the register that you are on and whether you are currently effective on the register using the employers confirmation service.

If they require further information, then you will need to request this permission for them.

Revalidation: Find out what you need to do

revalidation nurse thumbnail Revalidation

Update registration using NMC Online

nurse Login

Use Employer Confirmations

tick Login

Nursing and midwifery registration