The Freedom of Information Act 2000 and Environmental Information Regulations 2004 give you the right to ask for information held by public authorities, including us.
There is a different way to make a request if you want information that we hold about you.
Making your request
Check our publication scheme to see if we've already published the information you're looking for.
If you can't find the information you want on our website or by using the publication scheme, you can request it from us in writing.
Please give as much detail about the information you need and be as specific as you can.
The Information Commissioner's Office website has guidance on how to structure your request. We'd recommend that you read this.
If your request is unclear, we'll contact you to find out more.
You can also write in to us, but it may take us longer to respond.
Customer Information and Data Requests Team
Nursing and Midwifery Council
23 Portland Place
We'll respond to your request within 20 working days unless it's very complex or large.
We get a lot of requests, some of which can be time consuming. We'll always do our best to respond to your request within statutory and recommended time limits and provide assistance wherever we can.
If it's going to take longer, we'll let you know when we expect to respond.
What we can't give you
We may not be able to provide the information you have asked for if:
- we do not hold it
- it's exempt under Freedom of Information or the Environmental Information Regulations - for example if the information contains personal data belonging to someone else or if the request is for a personal opinion which is not recorded (find out more about exemptions on the Information Commissioner's Office website)
- another piece of legislation does not allow us to release it
- it's archived, out of date or otherwise inaccessible
- it would cost too much or take too much staff time to deal with the request.
In our response we'll tell you why we are not providing the information you have asked for, if any exemptions apply and how you can get our decision reviewed.
If you're unhappy with our response
We hope that our response meets your expectations, but we'd like to know if you're not happy with the way we've dealt with your request.
Please email the Customer Information and Data Requests Manager at email@example.com within 40 days of receiving our response to let us know your concerns.
We'll review your concerns and respond to you within 20 working days. If it's going to take longer, we'll let you know when we expect to respond.
If you're still unhappy with our response following this review, you can complain to the Information Commissioner.