You can search our register to see if the professional you have a concern about is registered with us.
What if your concern is not about a nurse, midwife or nursing associate?
If you have a concern about another healthcare professional or healthcare service, one of the following regulators may be able to help.
Other regulators that can support you
Regulator |
Who they regulate |
Phone number |
| General Medical Council (GMC) | Doctors | 0845 357 8001 |
| General Dental Council (GDC) | Dentists, dental therapists, dental hygienists, dental nurses, dental technicians, clinical dental technicians and orthodontic therapists | 020 7887 3800 |
| Health and Care Professions Council (HCPC) | Arts therapists, biomedical scientists, chiropodists, podiatrists, clinical scientists, dietitians, hearing aid dispensers, occupational therapists, operating department practitioners, orthoptists, paramedics, physiotherapists, prosthetists and orthotists, radiographers and speech and language therapists | 020 7582 0866 |
| General Optical Council (GOC) | Opticians | 020 7580 3898 |
| General Chiropractic Council (GCC) | Chiropractors | 020 7713 5155 |
| General Osteopathic Council (GOsC) | Osteopaths | 020 7357 6655 |
| General Pharmaceutical Council (GPC) | Pharmacists, pharmacy technicians (on the voluntary register) and pharmacy premises in Great Britain | 020 3365 3400 |
| Care Quality Commission (CQC) | Health and adult social care services in England | 03000 616161 |
| Parliamentary and Health Service Ombudsman (PHSO) | Makes final decisions on complaints that have not been resolved by the NHS in England | 0345 015 4033 |
| Social Care Wales | Social care workers, qualified social workers, and social work students on approved degree courses in Wales | 0845 070 0399 |
| Healthcare Inspectorate Wales | NHS services and independent healthcare services throughout Wales | 0300 062 8163 |
| Care Inspectorate Wales | Social care and childcare in Wales | 0300 7900 126 |
| Northern Ireland Social Care Council (NISCC) | Social care workers, qualified social workers, and social work students on approved degree courses in Northern Ireland | 02890 417600 02890 239340 (Ffôn testun) |
| Pharmaceutical Society of Northern Ireland (PSNI) | Pharmacists and pharmacy premises in Northern Ireland | 02890 326927 |
| Scottish Social Services Council (SSSC) | Social care workers, qualified social workers, and social work students on approved degree courses in Scotland | 0845 603 0891 |
| Healthcare Improvement Scotland | Independent hospitals and clinics in Scotland | 0141 225 6999 |
| Care Inspectorate (Scotland) | Care services in Scotland | 0345 600 9527 |
| Social Work England | Social workers in England | 0114 349 4308 |
| The Regulation and Quality Improvement Authority | Health and social care in Northern Ireland | 028 9536 1111 |
| Healthcare assistants (HCAs) are not currently regulated in the UK. If a patient or member of the public has a complaint about a healthcare assistant, they should raise their concerns with the organisation that the healthcare assistant works for. |
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Is your concern something we can investigate?
We take every concern raised with us seriously. However we can only consider concerns that suggest there is an ongoing risk to public safety, public confidence or professional standards that could require us to take regulatory action and intervene in a professional’s practice.
We can usually only investigate concerns about:
- abuse of professional position, for example an improper sexual relationship with a patient or service user
- discrimination against patients, colleagues or others
- serious or repeated mistakes in patient care
- serious criminal offences
- violence
- dishonesty or fraud
Some of the things we don't investigate include:
- minor clinical errors
- neighbour disputes
- contractual disputes
- rudeness
- civil proceedings
What we can't do
- make a nurse, midwife or nursing associate apologise to you
- fine a nurse, midwife or nursing associate
- provide an explanation of your care
- change the outcome of a local investigation
- investigate general concerns about a nurse, midwife or nursing associate’s place of work.
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Have you raised your concern with their employer?
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