NMC’s performance review for 2018/2019 published

Responding to the publication by the Professional Standards Authority (PSA) of the NMC’s performance review for 2018/19, Andrea Sutcliffe, our Chief Executive and Registrar, said:

“As the UK independent regulator for nursing and midwifery professionals, our purpose is to protect the public and inspire public confidence by promoting and upholding high professional standards in nursing and midwifery. It is essential we hold ourselves to the same high standards and I welcome the Authority’s review of how we are achieving our ambitions.

“The report’s findings cover some time ago, from April 2018 to March 2019, which was a pivotal period for the NMC. In that year the Authority published their lessons learned review of our handling of concerns about midwives’ fitness to practise at the Furness General Hospital and we launched our new approach to fitness to practise. We recognised then and acknowledge now more work was needed.

“Since then, we have continued to make good progress in our ways of working. This includes identifying and sharing learning to further improve the quality of decisions in relation to our fitness to practise proceedings, as well as the establishment of a new Complaints and Enquiries Team to strengthen our customer service experience.

“I am glad the report recognises the extensive work we carry out in enabling today’s and tomorrow’s professionals to learn, register and practice. This is testament to our role in supporting better, safer care for people using health and care services.

“Of course there is more to do. But I know our commitment to continuous improvement will help get us there – just as it has helped ensure we are playing a resilient and leading part in the response to Covid-19 by, for example, swiftly establishing an emergency temporary register to expand the nursing and midwifery workforce at this time of national crisis.

“Through our new organisational structure and the forthcoming launch of our 2020 to 2025 strategy, we look forward to building on our achievements and continuing to address the areas raised in this report with determined resolve for the benefit of everyone involved.”

Read the full report on the Professional Standards Authority's website.

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