NMC response to Panorama: Undercover Hospital Abuse Scandal

Read our response

Andrea Sutcliffe, Chief Executive and Registrar at the NMC, said:

“Like many of you I watched last night’s programme and was appalled at the shocking and shameful abuse shown. This is no way to treat people in the most vulnerable of circumstances and my thoughts are with those affected and their families.  

“We are in contact with the care provider to better understand the actions of any registered nurses involved either directly or indirectly in the care of people at the service. As the professional regulator for nurses, we will ensure further and appropriate regulatory action is taken if necessary.

“Examples of awful care such as this cast a dark shadow over the health and care sector. What’s more, it completely undermines the person centred care that we know the vast majority of health and care professionals deliver.  

“I am clear that people and their families deserve to experience safe and effective care and we will always investigate when concerns about the fitness of nursing or midwifery professionals are made known to us.”


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