The public, the professionals on our register and our partner organisations are key to everything we do, and it’s vital that we listen to them and enable them to shape and improve our work. By exploring their views, we can gain further insight into what is needed to achieve safe, effective and kind nursing and midwifery that improves everyone’s health and wellbeing.
That’s why we recently sought the views of our five key audiences: nursing and midwifery professionals, the public, employers, students, and health and care partners.
We commissioned extensive research from BritainThinks – an independent research agency – who collected the detailed views of more than 6,000 people via online surveys, focus groups, and in-depth interviews with individuals from each audience.
Understandably, current pressures in health and care and the impact of the Covid-19 pandemic were found throughout the feedback we received, and we’ll continue to support our professionals and students who are facing challenges in the wake of the pandemic.
A key finding is that our audiences feel we regulate well, and appreciate our role as a regulator, although there are some concerns about our fitness to practise caseload.
While health and care partners have experienced increased engagement and an improved relationship with us, some of our professionals and students want to engage more with us beyond their registration and revalidation.
They’re also keen to learn more about our ambition to share data and insights and work with others to positively influence care.
The feedback we received provides us with a better understanding of what matters most to the people we work with and for and has already helped to inform the development of our corporate plan and shape our actions for the coming year.
Read the executive summary of the report