Our role in dealing with concerns or complaints about nurses or midwives

If your concern isn't about a nurse or midwife

How to raise a concern about a different healthcare professional or setting

Other organisations that can help

List of other organisations that can offer advice or support

What is fitness to practise?

What we mean by fitness to practise

Employers' responsibility

How our role in investigating and dealing with complaints is different from that of employers

Our services for employers

How we support healthcare providers

Our customer service

Our customer service standards

Did you know...

  • 5,183

    The number of complaints about nurses or midwives in 2014-2015.

  • 0.7%

    The percentage of nurses or midwives that get complained about.

Protecting the public