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Our role in dealing with concerns or complaints about nurses or midwives

What is fitness to practise?

What we mean by fitness to practise

Employers' responsibility

How our role in investigating and dealing with complaints is different from that of employers

Our services for employers

How we support healthcare providers

Before an investigation

Information about how you can make informal enquiries and our screening process

If your concern isn't about a nurse or midwife

How to raise a concern about a different healthcare professional or setting

Organisations that offer advice and support

Other organisations that can help


Giving us feedback on the fitness to practise process

Did you know...

  • 5,183

    The number of complaints about nurses or midwives in 2014-2015.

  • 0.7%

    The percentage of nurses or midwives that get complained about.

Protecting the public