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Is it for the NMC?

How to make a referral to us

If you have concerns about a registered nurse or midwife and believe they may not be fit to practise, you can submit a referral to us.

Please follow the steps and check you have read our information before submitting a referral.

We can only investigate complaints about nurses or midwives.

If you have a complaint about another healthcare professional (eg. a doctor or healthcare support worker) or an establishment such as a hospital or care home, there are other healthcare regulators who can investigate.

Other healthcare regulators who can investigate

Regulator

Who they regulate

Phone number

General Medical Council (GMC) Doctors 0845 357 8001
General Dental Council (GDC) Dentists, dental therapists, dental hygienists, dental nurses, dental technicians, clinical dental technicians and orthodontic therapists 020 7887 3800
Health and Care Professions Council (HCPC) Arts therapists, biomedical scientists, chiropodists, podiatrists, clinical scientists, dieticians, occupational therapists, operating department practitioners, orthoptists, paramedics, physiotherapists, prosthetists and orthotists, radiographers, speech and language therapists and social care workers, qualified social workers and social work students on approved degree courses in England 020 7582 0866
General Optical Council (GOC) Opticians 020 7580 3898
General Chiropractic Council (GCC) Chiropractors 020 7713 5155
General Osteopathic Council (GOsC) Osteopaths 020 7357 6655
General Pharmaceutical Council (GPC) Pharmacists, pharmacy technicians (on the voluntary register) and pharmacy premises 020 3365 3400
Care Quality Commission Health and adult social care services in England 03000 616161
Parliamentary and Health Service Ombudsman (PHSO) Makes final decisions on complaints that have not been resolved by the NHS in England 0345 015 4033
Care Council for Wales Social care workers, qualified social workers, and social work students on approved degree courses in Wales 0845 070 0399
Northern Ireland Social Care Council (NISCC) Social care workers, qualified social workers, and social work students on approved degree courses in Northern Ireland 02890 417600

02890 239340 (Text phone)
Pharmaceutical Society of Northern Ireland (PSNI) Pharmacists and pharmacy premises in Northern Ireland 02890 326927
Scottish Social Services Council (SSSC) Social care workers, qualified social workers, and social work students on approved degree courses in Scotland 0845 603 0891
Healthcare assistants (HCAs) are not currently regulated in the UK. If a patient or member of the public has a complaint about a healthcare assistant, they should raise their concerns with the organisation that the healthcare assistant works for.