NMC Online, HEI Portal & CCPS Portal will be unavailable from 19:30 - 22:30 on Friday 6 December while we carry out essential maintenance. Our Overseas Portal will be unavailable from 07:15 - 08:30 on Saturday 7 December. We apologise for any inconvenience caused.

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Help complaining to an employer

If you wish to complain about care you received in the NHS, the NHS have published a guide about how to make a complaint about an NHS service.

See our Public and Patient support service section.

Citizen’s Advice offer a guide to NHS and social care complaints. They also 
have a guide to complaining about private healthcare.

The Care Quality Commission regulates health and social care providers in England. They have a guide on how to complain about a health or social care service (PDF).

Which publish a guide on how to complain about private healthcare, and on how to complain about a care home.

ISCAS is an independent body that adjudicates complaints to some independent healthcare providers. They publish a guide on making a complaint in the independent healthcare sector - a guide for patients (PDF).