Adjudications Data Quality Officer

Fitness to Practise| London| Closes 11th November 2019

Adjudication Data Quality Officer
18 month Fixed Term Contract, Full time – 36 hours per week
£27,978 - £32,915 per annum (dependent on experience) plus benefits
Stratford, London

About us
We’re the independent regulator of the UK’s 690,000 registered nurses, midwives and nursing associates. We set the qualifications students must achieve to step into their first job with the right skills and knowledge to look after patients, mothers, and the public with kindness, skill, respect and compassion.

Better and safer care for people is at the heart of what we do, supporting nurses, midwives and nursing associates across the UK to strive for the highest standards

By promoting professionalism, we help to inspire confidence among the public and pride among nurses, midwives and nursing associates. Held in high regard, they are able to act as leaders in their communities.

About the role
As the Adjudication Data Quality Officer you will be responsible for assisting the Adjudications function to continually improve its performance by providing rigorous quality assurance support. This will include assisting in the creation and review of quality frameworks and assuring the quality of Adjudications activities whilst supporting the timely progression of Fitness to Practice cases to an appropriate conclusion.

Skills and experience required

  • Highly skilled in data analysis, reporting and making informed recommendations.
  • Demonstrable experience of working within a quality assurance environment.
  • Excellent communication skills and experience of working with a range of internal and external stakeholders.
  • High level of attention to detail.
  • Woking knowledge and experience of using Power BI and creating SQL script (complex joins, correlated subqueries and derived tables) – desirable

Fitness to Practise New Ways of Working
We are changing the way we do things. We are currently in the implementation stage of our new ways of working. This work will move us towards a process that supports better patient care by encouraging openness and learning.

We are putting people at the heart of our new ways of working. We understand for many people making a complaint to us, can be stressful and uncomfortable. That is why we are improving our current processes and providing information on the support that is available for patients, service users and families with our dedicated public support service.

Moving to our new ways of working will allow us to be a compassionate, fair and transparent regulator. We will aim to make the best decision, to enable better, safer care for people in the future at the earliest opportunity.

Why work for the NMC?
Our people are at the heart of everything we do. We aim to recruit the right people in the right places and we value the contribution they make to the success of our organisation. In return, we offer a comprehensive and competitive benefits package. To find out further information, please look at our benefits page.

To apply
For more information about the role please read the job description and the person specification.

If you feel that this role is for you, please send your CV with a supporting statement on how you feel you meet the skills and experiences highlighted in the person specification to

Please note that incomplete applications will not be considered.

Closing date for completed applications: Monday 11th November at 23:55pm

Interview Date: Monday 18th November 2019

The NMC is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

Registered Charity in England and Wales [1091434] and in Scotland [SC038362]