Our role in dealing with concerns or complaints about nurses or midwives
What we mean by fitness to practise
Our customer service standards
How to raise a concern about a different healthcare professional or setting
List of other organisations that can offer advice or support
How our role in investigating and dealing with complaints is different from that of employers
Did you know...
The percentage increase in the number of referrals in 2012-13.
The percentage of nurses or midwives that get complained about.