Our role in dealing with concerns or complaints about nurses or midwives
What we mean by fitness to practise
Our customer service standards
How to raise a concern about a different healthcare professional or setting
List of other organisations that can offer advice or support
How our role in investigating and dealing with complaints is different from that of employers
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The percentage increase in the number of referrals in 2012-13.
The percentage of nurses or midwives that get complained about.